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Travel Weekly Magazine Customer-service convert spreads the ‘Jetiquette’ gospel

By Lester Craft | May 14, 2008 Can a Flight attendant who once held both his airline and passengers in contempt somehow evolve into a management guru capable of helping turn around the airline industry’s customer-service problems? Well, just maybe — if that flight attendant is Gailen David. David is no ordinary airline professional. Though he just …

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Ecuador

Ecuador is one of my favorite places to visit in South America. Quito, the capital, is a lovely historical city offering so much to explore in the colonial center including many 16th century structures. As you walk down the streets of any Ecuadorian city or town, don’t be surprised by a smile or a greeting …

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Travel Weekly Magazine Customer-service convert spreads the ‘Jetiquette’ gospel

By Lester Craft | May 14, 2008 Can a Flight attendant who once held both his airline and passengers in contempt somehow evolve into a management guru capable of helping turn around the airline industry’s customer-service problems? Well, just maybe — if that flight attendant is Gailen David. David is no ordinary airline professional. Though he just …

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This flight attendant sees to your ‘jetiquette’ needs

Gailen David, The Sky Steward, talks Jetiquette with USA Today. Kitty Bean Yancey, USA TODAY Twenty-year American Airlines flight attendant Gailen David, has seen it all: unruly drunks, rambunctious kids, onboard incivility. He used to do “fly-bys” (ignore difficult fliers’ requests by zooming past). Today, he has found new dedication and trains others in customer …

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Florida Is Top Fall Travel Destination

    As tourism begins to awaken, Americans are choosing Key Largo and Key West, Florida as their top US travel destinations based on year-over-year growth for domestic hotel bookings.  Tripadvisor, the world’s largest travel platform, today released findings from its Seasonal Travel Index for Fall, providing travelers with insight into where Americans are traveling …

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Pandemic Travel Planning

If you’re planning to travel this winter, you probably have questions ranging from whether the middle seat will be empty to what health restrictions may be in place at your planned destination. We’ve found some quick and easy resources for you to use as you plan and double check as your departure date grows closer. …

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Brightline LA to Las Vegas

https://vimeo.com/310864250   Brightline has been a great success in South Florida, offering service between Miami and West Palm Beach. Of course the pandemic paused things, but once normal service resumes, new stations will be brought on line at PortMiami, Aventura, Boca Rato.   By 2022, the long awaited extension linking Miami to Orlando will be …

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